Customer satisfaction is always great concern at TILLYOU. Most items can be returned for a refund or for an exchange, provided that a return request is made within 30 days. If 30 days have gone by since from receipt of the order, unfortunately we can’t offer you a refund or exchange.
Only regular priced items may be returned, sale items or gifts are non-returnable and cannot be exchanged.
To be eligible for a return, your item must be in the original packaging, unused(unstained or unwashed), It and kept in a smoke-free environment.
Contact us with E-mail: firstname.lastname@example.org and describe the issue in detail, including the return reason and clear picture, along with your order number and product name(or link).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
RefundOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.